Printed Blue Short Shirt Dress

We would like to inform you that we do not offer refunds on any items purchased. However, we understand that mistakes happen, and in the unfortunate event of receiving a wrong or damaged product, we are more than happy to provide an exchange.

Custom orders, made specifically to your unique specifications, cannot be returned. We pour our heart and soul into crafting these special pieces just for you, ensuring they meet your exact requirements. Because of the personalized nature of these items, we’re unable to accept returns or offer refunds.

To ensure a smooth exchange process, we highly recommend recording a video while opening your parcel. This simple step will serve as valuable evidence if any discrepancies arise, making it much easier for us to assist you promptly. Your satisfaction is our priority, and having a video record helps us address any issues quickly and efficiently.

We truly value your satisfaction and strive to provide a seamless shopping experience. If you need to exchange any products, please note that you will be responsible for the shipping costs. To ensure a smooth process, kindly self-ship the item within 24 hours of receiving our confirmation. Your cooperation helps us serve you better and maintain the quality of our service.

We understand that sometimes things don’t fit perfectly the first time, and that’s okay! Once we receive your returned products and they pass our quality check, we’ll swiftly move forward with the exchange process. You can exchange sizes within 2 days of receiving your order. Rest assured, we are committed to dispatching your new items as per the delivery period discussed with you.

Your satisfaction is our top priority, and we strive to make the exchange process as smooth and hassle-free as possible. Thank you for choosing us and trusting us with your fashion needs. If you have any questions or need further assistance, feel free to reach out to our customer support team.

We understand that plans can change, and we want to make sure you have all the information you need regarding our cancellation policy:

If you need to cancel your order, you can do so within 12 hours of placing it and receive a full refund. No questions asked!

Unfortunately, cancellations made after the 12-hour window will not be eligible for a refund.

Please mail us for cancellation of the order at mukava874@gmail.com or whatsapp as at the given number.

We want to inform you that any refunds will be credited back to the original payment method you used for your purchase, whether it be your bank account, credit card, or UPI ID.

Please note that we at Mukava.store reserve the right to cancel orders in unforeseen circumstances and will ensure that a full refund is processed promptly.

Our efficient team is dedicated to getting your stock items dispatched within just 4 working days! We understand the importance of speedy delivery, and we’re committed to bringing your purchases right to your doorstep in no time. For custom orders, please allow 5-7 business days as we craft your unique items with care and precision. Your satisfaction is our top priority, and we’re here to ensure you receive your orders promptly and in perfect condition.

once your order is on its way, the delivery time will vary based on your location. You can expect your package to arrive within 3-5 working days. We’re so excited for you to receive your goodies, and we hope they bring a little extra joy and excitement straight to your hands!

Gone are the days of anxiously waiting and wondering when your package will arrive! With our new WhatsApp chat service, you’ll have direct access to our team right after placing your order. We’re here to provide you with all the necessary information and updates you need, ensuring a smooth and stress-free delivery experience. Just message us on WhatsApp, and we’ll keep you informed every step of the way.

Just wanted to share a quick note about the colors you see in the product image. While we’ve tried our best to capture the true essence of these vibrant hues, please keep in mind that they may appear slightly different in real life. This is due to variations in computer screen resolutions and displays.Each device has its own unique settings, which can affect how colors are rendered.

Futher, we would like to mention that due to the handcrafted nature of our products, you may notice minor irregularities in the embroidery and prints. These slight variations are not flaws, but rather a testament to the artisanal craftsmanship and love poured into each item.

We do not offer exchanges, alterations, or cancellations on sale or discounted items. So, please make sure to choose wisely and double-check your sizes and preferences before purchasing. We want you to love what you buy, so take your time to ensure it’s the perfect fit for you!